Film Camera Rental service

Terms and Conditions – Rental service version 2022.02

1. Deposit:
   – The deposit will be paid in store by debit card or credit card.
   – The deposit might vary per rental and period or person. First time rentees might be charged a higher deposit covering replacement values.
   – For known or regular customers we can decide to not charge a deposit prior to renting.
   – Providing the rental product is/are returned in the same condition in which they were rented, your deposit will be returned within 5 business days. Each rented product will be tested after the rental period. Should any damage or defects be found, then the repair cost will be covered in full or in part by your deposit.

2. -Insurance:
   – All rental prices include insurance for unintended damages or defects.*
   – Own risk of €350,00 applies to all rental contracs, unless stated and discussed otherwise.
   *All external force damages such as dropping, water damage, sand damage, use of wrong film or accessoires and theft are not covered by our provided insurance. For professional shoots or less camera friendly environment we advise getting a liability or rental insurance yourself.
3. Prices:
   – All rental prices on contract or website include 21% VAT.
   – Deposit and rental fee are specified on the contract given to you on the pickup day.
   – Deposit and renta lfee are payed up front before or during pickup.
4. Pickup:
   – At this moment in time we don’t ship out rentals and they can only collected in our Delft store in person.
   – Rentals can only be picked up by the person who has booked the contract.
   – Rentals can only be picked up and returned during opening hours. (please see website for current opening hours)
   – Upon collection, you will be required to show two physical forms of identification. 1. Valid form of ID, drivers license or passport. 2. Government, tax or utility letters or bill addressed to you and not older than 2 months.
   – Each rental is inspected for its function and (cosmetic) condition at pickup and at return.
5. Cancellation:
   – For cancellations more than 24h before the first rental day we will provide a full refund.
   – Based on provided details or information, or the lack of providing of these, we have the full right to refuse any rental prior to pickup.
6. Rental period:
   – The minimum rental period is 7 days.
   – If you would like to extend your rental period when already having picked up the products please contact us by phone or mail at least 48h prior to the last rental day. If there are no other bookings in the period you would like to extend to we can arrange an additional rental period for you.
7. Returns:
   – All products must be returned before 17:00 on the last rental day.
   – Each rental is inspected for its function and (cosmetic) condition at pickup and at return.
   – Only when you have asked and gotten a confirmation from our side (mail or telephone) there can be a different pickup return moment.
   – For too late returns additional fees will apply.
8. Usage/Instruction:
   – If you are new to the rental product or even filmphotography we can give you a quick start up guide in the store when picking up your rental product(s).
   – During the rental period you are responsible for proper use of the goods. Please refer to a user manual or instructions online. Any damages or non-reasonable user marks due incorrect use can be charged to the customer.
9. Other/Legal:
   – Under all circumstances all supplied products and accessoires remain property of MK Optics / Fotohandel Delfshaven.
   – Under no circumstance it is allowed to open up and internally inspect any item rented from Fotohandel Delfshaven.
   – Legal actions will be taken when nescessary, all additional costs will be charged on customer in question.
   – We do our very best to maintain the cameras on a regular bases with the help of Amsterdam Camera Repairs. However, like all vintage equipment it can sometimes fail. In the unfortunate case of technical issues we will do our best to find a proper solution* together with you. *We can not be held responsible for any other costs than the rented equipment. For professional shoots or productions we advise always bringing some sort of a backup